Sanctuary

Remembering

Biography

Charlotte West's Sanctuary

Charlotte Holly (Stork) West was born on February 6, 1943, at Fort Sanders Hospital in Knoxville, Tennessee, to Robert Maxwell Stork and Marie Hollingsworth Stork. As the first child in the family, her arrival was memorable enough to make the local newspaper, which jokingly announced, "Stork brings little Stork." It was a lighthearted headline that perfectly suited a woman who would spend the next seventy-six years bringing joy to the people around her. Knoxville was home for all of Charlotte's life. It was where she built lifelong friendships, found her faith, raised her family, discovered her passions, and became someone who was rarely in a hurry but almost always had time for one more conversation. If you asked someone to describe Charlotte, they might say she was kind, gentle, thoughtful, talented, and endlessly talkative. While all of those things were true, they still wouldn't quite explain what made her so special. Charlotte loved people. She loved hearing their stories, asking questions, catching up on their lives, and sharing what was happening in hers. Conversations weren't something she did to pass the time—they were how she connected with the world. She could strike up a conversation with almost anyone, whether it was a lifelong friend, a neighbor, or someone she'd just met. If there was something she wanted to remember to ask the next time she saw you, she'd write it on a Post-it note and leave it on her dresser until your next visit. She didn't just enjoy talking. She enjoyed knowing people. Music was another part of who she was. An accomplished pianist and flutist, Charlotte played with the Knoxville Community Band and shared her love of music by teaching her grandchild piano. She had an incredible ability to sight-read music and a patient but particular approach to teaching, especially when it came to proper hand placement. She never seemed interested in showing off her talent. Playing music simply brought her joy. Charlotte also believed that memories deserved to be kept. Long before everyone carried a camera in their pocket, she was documenting birthdays, holidays, family gatherings, and ordinary afternoons. She was almost always the one behind the camera, encouraging everyone to squeeze together for "just one more picture." The photo albums she left behind became one of her greatest gifts to her family, preserving moments that might otherwise have faded with time. Her home reflected her perfectly. It was neat, organized, simple, and welcoming. Beige walls were softened by floral touches, family photographs, and a picture of two snow leopards hanging above the piano. In later years, a coloring book was almost always waiting on the coffee table. The refrigerator usually held a couple of Diet Dr Peppers, the freezer was stocked with ice cream sandwiches, and the outside freezer always seemed to have Omaha Steaks tucked away. She wasn't known for her cooking. Except at Christmas. Her homemade fudge became a tradition everyone looked forward to. Charlotte found happiness in life's quieter pleasures. She loved museums, parks, Fantasy of Trees during the holidays, church on Sundays, water aerobics, travel, hiking when she was younger, and spending time with friends. She adored cats throughout her life, attending cat shows for years and, for the last years of her life, shared her home with Callie, a sweet calico who couldn't meow. She embraced technology long before many of her friends did. She loved email, learned to text, and could type with remarkable speed. Even after retiring from the Metropolitan Planning Commission, she continued typing meeting notes simply because she enjoyed it. She had her own collection of wonderfully ordinary quirks. Her hairstyle barely changed over the decades. She loved Avon lipsticks and carefully drew on her eyebrows every morning. She drove just a little slower than everyone else. She had an unmistakable habit of clearing her throat. And when a television reporter once interviewed her in Market Square about free ice cream, Charlotte politely explained she was finishing her broccoli first. That was Charlotte. Practical before indulgent. Thoughtful before impulsive. Never in much of a rush. She was a devoted mother who remained a steady presence in the lives of her children long after they were grown. Like every parent, she wasn't perfect. She could be traditional, hesitant to confront difficult situations, and sometimes struggled to find exactly the right words. But her love was never measured by grand gestures. It was found in phone calls, family gatherings, museum trips, piano lessons, holiday traditions, hugs, photographs, and simply showing up. Charlotte faced breast cancer three separate times. She rarely complained. She continued making plans, seeing friends, attending church, participating in water aerobics, and living as fully as she could. Cancer was something she fought, but it never became the thing that defined her. Every morning began the same way. Charlotte walked through her home opening every blind, welcoming the sunlight into each room before beginning the rest of her day. On September 27, 2019, she passed away while doing exactly that. It was an ordinary moment, repeated thousands of times over the course of her life. Looking back, it feels like the perfect reflection of the woman she was. Charlotte spent her life letting light in—into her home, into conversations, into family photographs, into music, and, most importantly, into the lives of everyone fortunate enough to know her. When friends and family gathered to celebrate her life, there wasn't an empty seat to be found. Throughout the day, more than two hundred people came to share stories, laughter, and memories—a quiet testament to a woman who made people feel welcome, remembered, and genuinely cared for. At first glance, people might remember Charlotte as a gifted pianist, a talented flutist, a devoted church member, or the woman who always seemed ready for a conversation. The people who truly knew her remember something even simpler. A woman who made time. A woman who listened. A woman who always had one more question because she genuinely wanted to know the answer. A woman who left the world a little brighter than she found it.

A Walk Through Time

Timeline

Move through the moments that shaped this life, from its beginning to the memories still being preserved.

February 6, 1943

Milestone

Beginning

Charlotte Holly Stork West entered the world, marking the beginning of a life whose story continues to be preserved here.

A black-and-white newspaper clipping shows a mother lying in a hospital bed, smiling down at her newborn baby, while a man, likely the father, leans in from the right, smiling at the infant. The headline at the top reads, “Stork Brings Little Stork.” A caption below the photo identifies it as the first picture of the baby and explains that the child, born on February 6 at Fort Sanders Hospital, is the first baby of Mr. and Mrs. Stork. The text notes that the father is a member of the Knoxville n

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Media

Photographs, recordings, and moving memories preserved within this sanctuary.

Photos

Photographs preserved within this sanctuary.

Videos

Moving moments, celebrations, interviews, and everyday memories preserved within this sanctuary.

Audio

Voices, stories, interviews, and meaningful recordings preserved within this sanctuary.

No audio keepsakes have been preserved here yet.

Stories

The Shirt

By Holland Wesley

Every Christmas, at some point, I think about the shirt. I was still in elementary school, back when Christmas happened at Nana's house instead of ours. Years later, when we started hosting, she would walk into our house and say it looked like it belonged in Better Homes and Gardens, marvel at the "five-course meal," and eventually establish herself as the official provider of the deviled eggs. But this was before all of that. We were at Nana's house opening presents when I picked up a box, tore through the wrapping paper, and found the ugliest shade of green I had ever seen. Green is my favorite color now. I would still shudder at this green. The best way I can describe it is if pine and puke had a baby. It was a long-sleeved shirt, which was already a problem. I didn't willingly become a long-sleeve person until I was probably 20. But the sleeves were the least offensive part. There were two enormous brown pom-poms hanging from the front. Their strings crossed over each other through this little open V at the neckline in a way that I assume someone, somewhere, had intentionally designed. I gave Nana the obligatory: "Aww, thanks!" Then came the words every child pretending to like an article of clothing fears. "Go try it on!" So I did. It was worse. Not only did the color somehow make me look almost yellow, but the shirt was at least a size or two too small. I mean tight. It also itched. I have always had sensory issues with clothing, and this thing felt like someone had vacuum-sealed me inside an Oriental rug. I called Mom into the bathroom to "see it." I think I was crying. She took one look at me and explained that I needed to go back out, show Nana, and thank her. I did not want to do this. But I also didn't want to hurt Nana's feelings. So out I went, vacuum-sealed Oriental rug and all. I don't remember exactly what I said, but I'm sure it was something convincing like: "Yeah... I don't think it fits." Nana immediately offered to exchange it for a bigger size. This presented a problem I had not anticipated. Because the size was not the problem. Or, at least, it was nowhere near the biggest problem. In fact, in all ways, it was the smallest problem. But I didn't have the heart to tell her that. So I agreed. Mom assured me later that I would never actually have to wear it. As far as I remember, the shirt sat in my closet for years. I don't know when it finally disappeared. Maybe it was donated. Maybe Mom quietly disposed of it. Maybe it's still out there somewhere, waiting to ruin another child's Christmas. What I do know is that the experience permanently changed gift-giving policy in our family. I told everyone: Do not buy me clothes. To this day, my other grandparents know that clothes are only an acceptable gift if I provide a specific link to the exact item. There was probably another layer to all of this that I couldn't have explained at the time. I believe I was still in my tomboy phase then, mostly wearing boys' clothes whenever I had a say in the matter. I wouldn't come out as trans until I was 21, when Nana was fighting her own battle. I never got to tell her that part of me. Years later, in high school, she asked me why I liked wearing boys' clothes and looking like a boy. I didn't have an answer for her. I didn't really have the words for myself yet. I wish I could answer her now. There are bigger things I wish I'd gotten to tell Nana. Things I wish she could know about the person I became. But every Christmas, somewhere between the decorations and the presents and the deviled eggs, I inevitably think about her. And that godforsaken shirt. I can still see those two giant brown pom-poms. I can still feel that thing itching. And Nana, if there's any chance you can read this from the other realm: I loved you very, very much. But that shirt was absolutely f***ing hideous.

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A Ladder, a Litter Box, and Nana

By Holland Wesley

One Christmas when I was a teenager—eighth grade, specifically—I was grounded. I don't remember what I had done, which probably means it either wasn't very important or there were enough possibilities that I can't narrow it down. Let's be honest, it was probably the latter—pun intended. What I do remember is that Nana was coming over. My mom was decorating our Christmas tree—before Thanksgiving—which was about 12 feet tall and required a very long extension ladder to reach the top. Before Nana arrived, Mom and I had been joking about what she'd say when she walked in. We were pretty sure it would be something along the lines of: "It looks like the Fantasy of Trees in here." That was the kind of thing Nana would say. The joking didn't last long. My mom was near the top of the ladder when she looked around and realized there were still dishes in the kitchen sink. "You need to go wash those dishes before Nana gets here and says something about them." I pointed out one small problem. Granddad had specifically told me I needed to hold the ladder. That was the stipulation for the ladder loan. Mom knew this. "Yeah, he'll be so mad at me. Just don't tell him." So, being the obedient grounded teenager that I was—some may say suck-up—I abandoned my post and went to wash the dishes. A few minutes later: "OH ****!" Then came the thudding. I ran out of the kitchen and saw the ladder sliding down the wall. My mom was still on it. Riding it, actually. Her body was almost seated on one of the rungs, her hands gripping the sides, while her head repeatedly bounced against the wall on the way down like some kind of human jackhammer. Eventually, the ladder hit the couch. The sections of it shot forward into the entertainment center, and my mom came down with her head landing in the cat litter box, which had busted apart from the impact. Cat turds and specks of clay mixed with all the glitter from the ornaments. Looking back, this was obviously horrible. Teenage me, however, was grounded. So I would be lying if I said there wasn't one very brief moment when I stood there thinking something along the lines of: Well. Granddad did tell me to hold the ladder. I did eventually manage to ask, "Are you okay?" This was not a particularly productive question. I asked if she wanted me to call someone. She said no. Nana would be there soon. She only lived about ten minutes down the road and was already on her way. Mom got herself up and said she thought she might have broken her wrist. I suggested we go to the hospital. She decided she wanted to wait. Then Nana arrived. We explained what had happened. By this point, Mom was being pretty tough about the whole thing, and somehow we were even laughing as we showed Nana the destroyed litter box and reconstructed the scene for her. Nana took it all in. My mother had just ridden a ladder down a wall, crashed into the furniture, landed headfirst in a litter box, and possibly broken her wrist. Naturally, Nana had an urgent concern. The cats. Were the cats okay? And, perhaps more importantly, where were they supposed to use the bathroom now? Nana loved cats. Really, she loved animals in general. And once she realized that the litter box had been destroyed, this apparently became a problem that could not wait. Luckily, we had opened all the blinds before her arrival so the cats could see outside from every room. Otherwise, I'm sure that would have needed addressing too. Writing this now, I wonder if Mom encouraged our departure because she needed some time to decompress—as if she hadn't just had plenty of time to decompress on our newly installed, and immediately collapsed, indoor roller coaster. So Nana and I went to Walmart. For years, I had actually forgotten that part of the story. I remembered the ladder. I remembered the crash. I definitely remembered my mom's head landing in the litter box. I even remembered drawing a picture to explain the accident to Nana, which my mother later made me use as a diagram for a Facebook video about it. But recently, Mom reminded me about the Walmart trip, and suddenly I could see it again. Nana and me walking across the parking lot. Going all the way to the back of the store. Looking at litter boxes. While my mom stayed home—continuing to decorate the tree, showering, crying, who knows, possibly with a broken wrist—Nana carefully considered the available options. Enclosed ones. High-sided ones. Whatever features apparently separate an acceptable litter box from an unacceptable one. All things litter boxes. And I should probably clarify something. We had four cats. The destroyed litter box was not their only litter box. We still had two or three perfectly functional ones at home. This did not matter to Nana. Being down one litter box was apparently an unacceptable disruption to the cats' standard of living. Problem identified. Mom wasn't going to the E.R., so Nana found another way to help. Off to Walmart. Mom eventually went to the hospital a few days later. She was perched on a gurney in the hallway because they were so busy. Her wrist was, in fact, broken. But the cats had a new litter box that night. I've thought about that story differently as I've gotten older. For years, it was mostly the story about the time my mom fell off a ladder and landed in a litter box. And to be fair, that's still a pretty good story. I still laugh out loud to myself whenever I think about it. But now I also see Nana in it. She walked into chaos and immediately started taking inventory of who—or what—needed something. Mom was standing. She was talking. She was insisting she was okay. The cats, on the other hand, were down one litter box. Problem identified. She found a way to help. It was such a Nana response: practical, deeply concerned, slightly ridiculous, and completely sincere. She loved by noticing what needed to be done and then doing it. Sometimes that meant sitting at a computer late at night trying to help her lost freshman grandchild navigate a college campus. Sometimes it meant sitting through endless swim meets. And apparently, sometimes it meant looking at your daughter with a possibly broken wrist and deciding that what this family really needed right now was a trip to Walmart for a litter box. As far as I can remember, Nana never said a word about the dishes in the sink. Maybe that's what Mom was doing while we ventured down the hill. And because apparently our family hadn't generated enough medical drama for one holiday season, a few days after Thanksgiving I ended up in the hospital myself with a ruptured appendix. I stayed there for 12 days. Nana, of course, became one of my regulars on the floor. The tree had barely made it through Thanksgiving. Mom had a broken wrist. I had a ruptured appendix. The cats, however, had their full complement of litter boxes. What a month.

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A Map, a Water Tower, and Nana

By Holland Wesley

It was September 9, 2016—about a month after I had started my freshman year at Clemson. That night, around 9:00 p.m., my roommate and I somehow managed to get completely lost on campus. Looking back, it's funny because Clemson isn't exactly a city. But when you've only lived somewhere for a few weeks, every building looks the same once the sun goes down. I believe Nana had texted me about something and I responded that we were lost and I'd get back to her in a bit. Most grandparents probably would have replied with something like, "Be careful," or "I'm sure you'll figure it out." Not Nana. She called me. I remember standing in what felt like the middle of a field, trying to explain where we were. I knew there was a water tower nearby, but that was about the only landmark I could identify. Every direction I gave her probably made things more confusing. "I see a water tower..." "...and there's grass." Not exactly enough for Google Maps. Instead of giving up, she sat at her computer and started studying a map of Clemson. She patiently asked questions, trying to piece together where we were while I gave the world's worst directions. At one point she even emailed me a PDF map of campus to help us figure it out. I honestly can't remember why we weren't just using GPS. Maybe we had poor cell service. Maybe our phones were almost dead. Maybe we simply didn't think of it. What I do remember is this: My Nana was sitting at home late on a Friday night, determined to help her grandchild and another kid she didn't know find their way. She wasn't annoyed that I had interrupted her evening. She didn't make fun of us for getting lost. She simply treated our little freshman crisis like it was the most important thing happening at that moment. That's who she was. Whenever someone she loved needed help—even for something as small as finding their way across campus—she showed up. I've forgotten a lot about my first semester at Clemson, but I still think about that phone call often.

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Keepsakes

Letters, recipes, certificates, drawings, programs, and other meaningful artifacts preserved within this sanctuary.

Charlotte's work badge from MPC

Charlotte's work badge from MPC

Charlotte worked for the Metropolitan Planning Comittee for 30 years, proudly wearing this badge every day.

Type:
JPG
Size:
5.9 MB
Preserved:
Aug 5, 2026

Roots & Relationships

Family

The people whose lives, stories, and memories are connected to this sanctuary.

Father

Robert Maxwell Stork